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Email: admin@maninplace.org.uk

Homelessness Engagement Worker
Ref: HEW001
Immediate Start available.  Post is subject to an enhanced DBS check and candidate having access access to own vehicle insured for business use.


As a Homelessness Engagement Worker, you will be at the front line of Maninplace, delivering an essential element of our service to people who have become homeless or have been rough living.

Working with customers accommodated in our emergency hostels, you will liaise with the KiP@Maninplace service, Telford and Wrekin Council’s Housing Solutions team, support staff, our specialism coaches, local support providers and services, all with the aim of reducing a return to homelessness.  You will work onsite at our hostel assisting customers to access the necessary support to ensure they are on the right path to success, encouraging them to be proactive about their future accommodation needs, understanding their behaviour and how their choices shape the future.


28 hours per week, working alternate weekends on a 2 week rolling rota, will include evening shifts.


£8.46 per hour, plus work-based pension, annual leave entitlement and mileage expenses.

Contract term

This is a fixed-term contract until the end of May 2020, any extensions is funding dependant.

Qualifications & Experience

Qualifications in Maths and English at level GCSE and above, must be computer literate and have experience of working with Microsoft Word, Excel and Outlook.  Experience in support work, housing and the homelessness sector would be advantageous.

Location of work

South Telford

Job Summary

This Homelessness Engagement Worker welcomes new customers to the emergency overflow hostel, ensuring the work already started by the team at the Night Inn continues.

You will set achievable objectives for customers that ensures they have everything in place as they search for a longer term solution to their homelessness.   Each customer will have a review outlining the goals set, you will work with Maninplace staff and third party agencies to ensure every customer has the best chance of success in areas such as healthcare, finance, substance misuse support, counselling and other impacting factors brought about by rough living or homelessness.

The post holder will be responsible for maintaining high standards of cleanliness throughout the building and accommodation units, as well as maintaining appropriate standards of behaviour from all customers, ensuring a safe and secure stay for all.  

For full details and to apply, please click “Apply online”.

Apply online