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Tel: 01952 248248
Homelessness Services Manager -
A challenging but rewarding position has come about to cover Maternity leave for the post of Homelessness Services Manager.
The Homelessness Services Manager role is an essential part of our emergency accommodation service overseeing operational procedures on a day to day basis, ensuring an efficient and qualify service is offered to all customers accessing our provision, both during office and out of hours. The successful candidate will harness effective and positive links between the emergency accommodation at Maninplace, the KiP@Maninplace Project and external partner organisations working across Telford and Wrekin to respond to rough sleepers and the homeless.
Hours of Work:
The role will consist of 40 hours per week based on a working pattern over 5 days between Monday -
This post will include the requirement for out of hours On-
Contract: This is a fixed-
£22,692 pa (this is inclusive of 6.2% recompense for On Call duties).
Qualifications and Experience:
In management (Qualification enhancement for NVQ Level 4 in Leadership/Management), homelessness, support services, health and social care, criminal justice system or related relevant experience in providing advice and guidance.
Director of Communication and Administration.
Location of Work:
Working from the emergency homeless provision in north Telford, and operating across the Telford and Wrekin area as required.
To deliver and coordinate the admission of customers into emergency homelessness services and ensure a consistent process is followed to enable people to access night-
To work in partnership with KiP@Maninplace, Telford & Wrekin Council Housing Solutions, National Probation Service, Community Rehabilitation Company, Stay-
To deliver a coordinated service and consistent presence, assisting customers to live successfully in their accommodation and neighbourhood.
To provide management, direction, and supervision to the staff team within the Homelessness Service.
To conduct customer reviews and delivery of services to vulnerable people who may have been homeless and have a history of failing tenancies.
To ensure the provision of advice, guidance, advocacy and access to external agencies, or services such as mental health, addiction services and health and social care professionals.
To demonstrate effective communication with colleagues and relevant professionals; ensure that all data and documentation is maintained to high standards and in line with Maninplace policies and procedures and contractual obligations.
Adhere to strict codes of customer confidentiality.
Duties and Responsibilities:
Service Managers’ daily activities.
Working with other voluntary and statuary sector agencies:
Duties within Maninplace: