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© 2020 Maninplace. All rights reserved.  Registered charity: 1156100. Registered Company no: 05965545

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Tel: 01952 248248
Email: admin@maninplace.org.uk

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Our Covid-19 response - updated January 2021

Covid-19 is having a huge impact across all sections of society and poses a very serious threat to the most vulnerable of our local communities. During these difficult times it is important for everyone to play their part to help save lives and protect the NHS.

Maninplace is committed to supporting those who experience homelessness or rough living across the borough of Telford and Wrekin during the latest lockdown measure, and will work round the clock alongside our partners at Telford & Wrekin Council, Stay-Telford and Wellington YMCA to help reduce the risk of Coronavirus affecting those on the streets and already at risk.

Our amended service

For the protection of our dedicated team members and customers, it has been necessary to put in place an amended service during this period of latest pandemic resitrctions. For the foreseeable future, our central offices and KiP@Maninplace Walk-in centre in Wellington are closed to the public. Our staff are working remotely from various locations, offering telephone support and appointments for anyone who is registering as homeless.

The KiP@Maninplace team are providing support Monday to Friday, 9am - 4pm and can be reached by calling 01952 248248, “option 1”.

Out of hours calls will be answered by our Homelessness Services team, 7 days a week; and they will liaise with our local partners to ensure anyone at risk of rough sleeping is offered accommodated and protected where possible from the risks of COVID-19.

Additional measures have been implemented at our emergency accommodation to protect staff and customers on site. All professional service visitors will be required to make an appointment with our team on site and will be required to use hand sanitise and wear face coverings throughout their visit.

If our telephone lines are busy when you call us, please try again a little later. It maybe that our team are already responding to others in need and we would ask for your patience as we try to respond as quickly as possible.

To protect our customers and staffing team as much as possible and reduce the risk of COVID-19 being spread within our service, we are not permitting any visitors within our properties, except for emergency services. Family and friends of customers accommodated with Maninplace and asked to make telephone contact only during this time.

How you can help

We have been asked how the public can assist during these challenging times, so here are some ways in which you can support us.

We are accepting food donations which will be used to support those who are struggling financially, or maybe in isolation and without a support network. Storage space is limited, particularly for perishable items, so we would ask that your donations are non-perishable. Your donations can include treats such as chocolates or sweets, which will bring a little extra joy for those who are finding isolation a difficult experience, but please, no alcohol.


All customers accommodated at our emergency accommodation are supplied with a brand new single duvet, pillow, fitted sheet, duvet cover and pillow cases. We will always welcome donations of these items, but do ask that they are new and in their seal bags please.

Financial support:
Extra measures have been put in place to offer enhanced support to the homeless community during the Covid-19 pandemic, your financial support will help us continue to offer extra support as lockdown continues. If you wish to pledge a financial gift, please click the “Make a donation” button on our Home page, or click here.  

Let us know about rough sleepers:
If you see someone sleeping rough, please call us on 01952 248248 and give us as much detail as possible. We will liaise with outreach workers to ensure contact is made and support is put in place.

Thank you for your support during these challenging times.

#Staysafe #ProtecttheNHS #Savelives